Personal Care / Companion Care Training & Support Program

Personal Care / Companion Care Training & Support Boot Camp

Our Home Care Training Boot Camp Seminar is FREE to all of our clients and designed specifically for Personal Care and Companion Care Agencies.

Our Lifetime Home Care Training seminars consist of FOUR FULL DAYS of intense training, held every 3 months. When you become our client these seminars will be to your available staff on an ongoing basis.

We discuss all clinical and administrative aspects of agency’s operations that will include everything from Patient Assessments to Marketing Techniques. Our program is designed to get your Home Care Agency prepared to compete with the Home Care Agencies in your area, start taking on new clients and start turning a profit.

What is our “Forever Concept”?

Our Lifetime Home Care Training program and its “forever concept” means that your Home Care Agency can attend our Home Care Training Seminars for as long as you are in business.

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Details along with some pictures of our Home Care Training are listed below.

Licensing RequirementsReferral Intake
& Admission Process
Assessments, Service Plan
& Documentation
Client Case Studies
(Group Breakout Sessions)
Licensing RequirementsReferral Intake & Admission ProcessAssessments, Service Plan & DocumentationClient Case Studies
Infection ControlHIPAA ComplianceHuman ResourcesPersonnel Files
Infection ControlHIPAA ComplianceHuman ResourcesPersonnel Files
Employment Protocols:
(Interviewing & Hiring)
Being the Boss
(Empowering Leaders)
Financial Considerations
(Accounting Presentation)
Operational Software Presentation
Employment ProtocolsBeing the BossFinancial ConsiderationsOperational Software Presentation
Keys to Great Customer ServiceBusiness Development
(Branding & Marketing)
Making a Marketing Call
(Professionals give
Professional Presentations)
Medicaid Waivers & Insurance
Credentialing Opportunities
Keys to Great Customer ServiceBusiness DevelopmentMaking a Marketing CallMedicaid Waivers & Insurance <br data-recalc-dims= Credentialing Opportunities" width="300" height="225" class="aligncenter size-full wp-image-6238" />
Veterans Programs &
other Government Funded Patient Resources
Website Development
(Search Engine Optimization)
Intranet Portal
Video Training Center
Insurance
Requirements & Presentation
Veterans Programs & other Government Funded Patient ResourcesWebsite DevelopmentIntranet Portal Video Training CenterInsurance Requirements & Presentation

Below is a sample of what is learned during one of our Non-Medical Boot Camps.

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21st Century Health Care Consulting Services

Non-Medical Home Care Boot Camp Training Agenda

Day One
8:00 am to 8:30 am
  • Registration
8:30 am to 9:30 am
  • Introductions
9:30 am to 10:30 amSection 1
Let’s Get Started
  • Licensing
  • Choices and Options for Your Agency
  • Companion Care
  • Personal Care
  • Who needs your service
  • Staff needs
  • What you can provide
  • License requirements
  • Staff requirements
  • Supervision
  • Insurance
15 Minute break
10:45 am to 12:00 pmSection 2
  • Referral/Intake process
  • Referral Sources
  • Admission Process
  • Consents
  • Client rights and responsibilities
  • Assessments
  • Plan of Care/Service Plan
  • Documentation of Care
  • Medication
  • Communication
  • Supervision requirements
  • Recap
12:00 pm to 12:30 pmLunch Break (Lunch Provided)
12:30 pm to 2:00 pmSection 3
  • Client Case Studies
Group Breakout Sessions
2:00 pm to 4:00 pmSection 4
  • Creating a Client Record
Section 5
  • Infection Control
  • Hand washing
  • Bag technique
  • CDC Handwashing Video
Section 6
  • HIPAA
  • Regulations
  • Compliance
  • Privacy Notice
  • Ethical issues

15 minute break
4:15 pm to 5:00 pmSoftware Presentation-Clear Choice
Day Two
8:30 am to 9:00 amSection 7
What I learned Day 1
9:00 am to 10:45 amSection 8
  • Policy Manuals
  • USB contents
Section 9
  • Agency Operational Office Requirements
  • Webinar
  • Getting Ready
  • Preparing for State License Survey
  • Plan of Correction(s)
15 min break
11:00 am to 12:30 pmSection 10
  • Personnel Files
  • Set-up
12:30 pm to 1:00 pmLunch Break (lunch provided)
1:00 pm to 4:00 pmSection 11
  • Employment Protocols
  • Interviewing
  • Hiring
Section 12
  • Group breakout
  • Interviewing a potential employee
Section 13
  • Being the Boss
Day Three
15 minute break
8:30 am to 9:00 amSection 14
  • What I learned day 2
  • Motivational Video
9:00 am to 10:30 am Section 15
  • Business Development
  • Branding
  • Marketing
  • Financial records
  • Keys to great customer service
15 min break
10:45 am to 12:30 pm Section 16
  • Business Opportunities
  • Med-waiver Network-Brandi Seeley
12:30 pm to 1:00 pmLunch break (lunch provided)
1:00 pm to 2:30 pmSection 17
  • Group Breakout Session
  • Marketing Call
15 min break
2:45 pm to 4:00 pmSection 18
  • Financial Considerations
  • Accounting-Doug Walters, CPA
  • Insurance-Kevin Byrne

Day Four

8:30 am to 9:00 amSection 19
  • What I learned day 3
9:00 am to 11:00 pmSection 20
  • Company Website Development
  • Company Brochures
  • Search Engine Optimization Presentation
  • Website and Intranet Overview
  • Intranet Portal

15 minute
break
11:15 am to 12:30 pm
Vendor Presentations
  • Jamie Howze-AVCC
  • Kevin Lambing-Institute for Professional Care Education
12:30 pm to 1:00 pmLunch Break (lunch provided)
1:00 pm to 4:00 pmWrap up questions
Meet with Licensing staff