Day One
|
| 8:00 am to 8:30 am |
Registration |
| 8:30 am to 9:30 am |
Introductions |
| 9:30 am to 10:30 am |
Section 1: Let’s Get Started
- Licensing
- Choices and Options for Your Agency
- Companion Care
- Personal Care
- Who needs your service
- Staff needs
- What you can provide
- License requirements
- Staff requirements
- Supervision
- Insurance
|
| 15 Minute break |
| 10:45 am to 12:00 pm |
Section 2
- Referral/Intake process
- Referral Sources
- Admission Process
- Consents
- Client rights and responsibilities
- Assessments
- Plan of Care/Service Plan
- Documentation of Care
- Medication
- Communication
- Supervision requirements
- Recap
|
| 12:00 pm to 12:30 pm |
Lunch Break (Lunch Provided) |
| 12:30 pm to 2:00 pm |
Section 3
- Client Case Studies
- Group Breakout Sessions
|
| 2:00 pm to 4:00 pm |
Section 4
|
|
Section 5
- Infection Control
- Hand washing
- Bag technique
- CDC Handwashing Video
|
|
Section 6
- HIPAA
- Regulations
- Compliance
- Privacy Notice
- Ethical issues
|
| 15 minute break |
| 4:15 pm to 5:00 pm |
Software Presentation-Clear Choice |
Day Two
|
| 8:30 am to 9:00 am |
Section 7
|
| 9:00 am to 10:45 am |
Section 8
- Policy Manuals
- USB contents
|
|
Section 9
- Agency Operational Office Requirements
- Webinar
- Getting Ready
- Preparing for State License Survey
- Plan of Correction(s)
|
| 15 Minute break |
| 11:00 am to 12:30 pm |
Section 10
|
| 12:30 pm to 1:00 pm |
Lunch Break (Lunch Provided) |
| 1:00 pm to 2:00 pm |
Section 11
- Employment Protocols
- Interviewing
- Hiring
|
|
Section 12
- Group breakout
- Interviewing a potential employee
|
|
Section 13
|
Day Three
|
| 8:30 am to 9:00 am |
Section 14
- What I learned Day 2
- Motivational Video
|
| 9:00 am to 10:30 am |
Section 15
- Business Development
- Branding
- Marketing
- Financial records
- Keys to great customer service
|
| 15 Minute break |
| 10:45 am to 12:30 pm |
Section 16
- Business Opportunities
- Provider Enrollment Services
|
| 12:30 pm to 1:00 pm |
Lunch Break (Lunch Provided) |
| 12:30 pm to 2:00 pm |
Section 17
- Group Breakout Session
- Marketing Call
|
| 15 Minute break |
|
Section 18
- Financial Considerations
- Accounting-Doug Walters, CPA
- Insurance-Kevin Byrne
|
Day Four
|
| 8:30 am to 9:00 am |
Section 19
|
| 9:00 am to 11:00 am |
Section 20
- Company Website Development
- Company Brochures
- Search Engine Optimization Presentation
- Website and Intranet Overview
- Intranet Portal
|
| 15 Minute break |
| 11:15 am to 12:30 pm |
Section 21: Vendor Presentations
- AVCC
- Institute for Professional Care Education
|
| 12:30 pm to 1:00 pm |
Lunch Break (Lunch Provided) |
| 12:30 pm to 2:00 pm |
Section 22
- Wrap up questions
- Meet with Licensing Staff
|
